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Water heater leaking from the bottom: what to do now

A leak from the bottom of your water heater almost always means the tank itself is corroding inside. The sediment that builds up in tanks over time speeds this along. You need a plumber to inspect it, but in the next hour, turn off the water supply to the heater and the gas or power.

Do this right now

1

Turn off the water supply

Look for the cold water line coming into the top of the tank. There's a valve there. Turn it clockwise until it stops. If the leak is already pooling, do this first.

2

Shut off heat to the tank

If it's gas, turn the dial on the heater itself to the pilot or off position. If it's electric, flip the breaker for the water heater at your panel. You want to stop heating while water is escaping.

3

Open a hot water faucet

Turn on a sink or tub in the house to relieve pressure inside the tank. Let it run until nothing comes out. This keeps water from forcing its way out the leak.

4

Clear the area

Move items away from under the tank. You're buying time before a plumber arrives, not stopping the leak entirely.

A water heater tank has a steel shell and a glass lining inside. Both wear down. The lining cracks first, and water touches the steel underneath. Rust starts. Over years, a small hole forms. Scotts Valley's water has minerals in it, especially in the foothills and mountain communities like Boulder Creek and Ben Lomond. Those minerals settle as sediment at the bottom of the tank and eat away at it faster. By the time you see water pooling under the heater, the tank is usually past fixing.

A plumber will check where the leak is coming from. Sometimes it's the drain valve at the very bottom, which is cheaper to replace. More often it's the tank wall itself. If the tank is leaking, you need a new heater. This is not a repair that lasts. Waiting a few days usually means more damage to your floor or the area around the heater.

Homes in Scotts Valley, Los Gatos, and Capitola tend to run water heaters hard. You're in an area where supply and demand shift seasonally, and the mineral content in the water means tanks need attention. If your heater is more than ten years old and you see pooling water, replacement is almost certainly coming. We can be at your door in about 45 minutes from the time you call, inspect the tank, and tell you the exact next step before any work starts.

Common questions

Can I keep using the water heater if it's leaking a little?
No. Even a slow leak means the lining has failed and rust is spreading inside the tank. The leak will get worse, sometimes very fast. Keep using it and you risk a sudden flood that damages your floor, walls, or what's stored nearby.
Is a water heater leak always the tank, or could it be something else?
It could be a fitting, a valve, or the drain cock at the bottom. A plumber can tell in minutes by looking at where the water is coming from. That's why an inspection matters before you assume the tank is done.
How long does it take to replace a water heater?
From arrival to finished, usually three to four hours for a standard tank replacement. We remove the old one, install the new one, reconnect everything, and test it before we leave.

Still not sure?

Describe what you're seeing to a real Scotts Valley plumber: call (831) 555-0179 or send the form. Free, no obligation.